Business Manager

at  CRAJLL Costa Rica

BUSINESS AND SERVICE DEVELOPMENT:

• Seek opportunities within internal and external stakeholder networks for new services & solutions adding value to client delivery.
• Support new client set up & transitions related E1 and systems setup.
• Identify new client needs and areas requiring support and translate into setup of new process and services. Conceptualize initial needs into feasible solutions, implement and stabilize performance of new delivery areas.
• Contribute to overall business growth by transferring solutions & services to other areas of business or client accounts.

Desired experience and technical skills

• 3+ years of experience in managerial positions, including handling various team types and diversified reporting models.
• Ability to deal with ambiguity and develop innovative, flexible solutions to deliver client results.
• Track record in building strong relationships with clients based on excellence in service delivery
• Higher education degree in Business Administration, Economics, or a related field.
• Vast experience in people management & talent development with achievements in shaping team culture
• Capability to think strategically and see the big picture combined with the ability to dive into detail and understand elementary process activities
• Strong understanding of commercials related to service delivery
• Project management capabilities allow to lead multiple developments in parallel and give oversight to project lead by others
• Problem solving skills combined with out-of-the-box thinking about scope of delivered services
• Logical and analytical thinking and experience in analyzing various datasets and ability to take data-driven decisions
• Excellent communication skillset, with the ability to shift between various communication styles depending on the situation and communication channel used
• Experience in operating across different cultures within a multinational global corporate
• Strong prioritizing and time management skillset applied to own workload as well as team managed
• Preference for work in dynamic organizations and thriving in an environment where change is a given
• Flexibility and willingness to learn and deep dive into new operational areas
• Ability to take up new responsibilities within short transition periods
• Fluent in English level
• Strong Microsoft Office skills.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Location:
–San Jose,CRI
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

Please refer the Job description for details