Business Manager

at  Liberty Global

ABOUT US

At Liberty Global, we’re building Tomorrow’s connections today by bringing people together through the power of technology. With a focus on creating national champions our businesses across the UK and Europe, operating under brands such as Virgin Media O2 in the UK, Vodafone Ziggo in the Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia, we provide services to over 85 million subscribers.
Liberty Shared Services (or LSS for short) sits right of the heart of it all, providing technology first, cost-effective business services that can be scaled to provide the support these businesses need to operate effectively. Staying true to our vision of creating space for business to transform, we offer Finance, People, Legal, Systems and Construction back office services so these businesses can thrive and achieve their own ambitions by focusing on the things that matter most to them.
In this fast-paced, dynamic business environment we focus on driving a diverse and inclusive culture, growing our leaders of today and tomorrow, and providing opportunities for our talent to grow across our global network of brands - we have big ambitions, and we want the very best talent to join LSS on this exciting journey.

KEY ACCOUNTABILITIES

• Workforce Planning: Support workforce planning for 600 FTEs, predicting future skillset requirements and training needs, focusing on increasing technical and commercial skillsets.
• LSS Lead of Talent Programs: Manage the distribution, onboarding, and management of graduates and emerging talent programs such as the Finance Academy, ensuring alignment with LFS and the Central People Team.
• SSC Apprenticeship Scheme: Head the SSC Apprenticeship scheme (currently 50 FTE), ensuring effective program management and alignment with organisational goals.
• Innovative Recruitment and Resource Planning: Work with the Talent Acquisition team to develop new and innovative ways to recruit, including partnerships with local education providers to attract graduates. Lead capacity and resource planning for today and the future, including oversight and creation of the LSS Bradford rota
• L&D Budget Management: Manage the Learning & Development (L&D) budget, working with central people teams to meet skills gaps and drive employee engagement.
• Cultural Initiatives: Create initiatives to nurture and grow the organisational culture, ensuring alignment with emerging talent and skill sets.
• Communication Strategy: Develop and implement the LSS Communication Strategy to drive engagement
• Town Hall Facilitation and Planning: Facilitate the LSS Town Halls, creating and collating content, aligning the LSS Leadership Team and hosting the sessions either virtually or in Bradford

PREFERRED EDUCATION/ QUALIFICATIONS:

• Proven experience in diversity, equity, and inclusion roles and workforce planning.
• Experience in organising and managing events.
• Strong background in collaborating with senior stakeholders.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams) and adaptability to new technology/tools.
• Exceptional written and verbal communication skills.

SKILLS & ABILITIES

• Strong organisational and planning skills with the ability to drive activities and initiatives.
• Effective management of event and L&D budgets to ensure efficiency and return on investment.
• Proactive and confident with the ability to identify opportunities and make informed recommendations.
• Ability to work effectively under pressure and adapt to changing needs and plans.
• Excellent interpersonal skills to build and maintain relationships across all levels of the organisation.
• Strong leadership presence, with analytical and commercial capabilities with strong business acumen.
• Creative and collaborative approach to problem-solving with a focus on results.
• Liberty Global is an equal-opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

The Business Manager is a critical role that combines fostering an inclusive and equitable workplace culture with strategic workforce planning initiatives. This role supports the organisation in achieving its goals by enhancing employee engagement, managing talent, and developing essential skills for future success.