Business Manager

at  Pilgrims Friend Society

BUSINESS MANAGER

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? Bridgemead, a reputable and community-focused care home, is seeking an experienced Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
Bridgemead is focused on providing exceptional Christian* care in a warm and welcoming environment. Their commitment to excellence and personalised attention makes the home a trusted choice for families seeking quality care for their loved ones. As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve.
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

SKILLS/EXPERIENCE:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

FOR MORE INFORMATION, PLEASE READ THE JOB DESCRIPTION AND PERSON SPECIFICATION

• Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society’s strategic aims, foster community connections, including churches, to promote the Society’s work, maximise home occupancy, and improve service users’ quality of life.