Business Manager (Strategic Assistant to the CEO)

at  Sentrex Distribution Inc

Position Type: Full-Time
Department: Executive & Admin
Work Location: Markham, Ontario
Work Arrangement: Hybrid (1-2 days in office)
Work Hours: Monday to Friday
Travel: None
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

A DAY IN THE LIFE (WHAT YOU WILL DO HERE):

• To be the key support person to the CEO by assisting with prioritization and management of workload, ensuring sufficient capacity to allow the CEO to focus on delivering Sentrex’s strategy and plans.
• Work closely with the CEO, keeping them informed on relevant issues, commitments and responsibilities, prioritizing and following up as appropriate.
• Executive support: act as the primary point of contact between the CEO and other business partners, including executives, leaders, clients, and other internal and external stakeholders.
• Work closely with the CEO’s Senior EA on prioritizing incoming issues and concerns addressed to the CEO, including those of a sensitive and confidential nature, determining the appropriate course of action, referral or response, and routing or dealing with less complex matters directly (as appropriate.)
• Use initiative, diplomacy, and tact, and take a proactive approach to solving problems and delegating issues as appropriate. Provide rapid response to conflicting demands and priorities.
• Read, analyze, and interpret documents/emails for the CEO and produce briefings for the CEO.
• Co-ordinate and assist the CEO with drafting documents for Board meetings.
• Attend ad-hoc meetings and produce minutes/recordings for tracking and follow up on action items on behalf of the CEO.
• Work closely with the Senior EA regarding the CEOs schedule ensuring content for meetings/agendas are prepared, relevant, and will be followed up on based on commitments that were made.
• Work with the Senior EA to determine and prioritize business strategies based on the CEOs schedule and upcoming action items.
• Provide comprehensive, direct and proactive support to the CEO in terms of high priority projects and action plans.
• Strategic Planning: collaborate with the CEO to develop and execute on organizational strategic initiatives, ensuring alignment with the company’s overall goals and objectives.
• Facilitate communication and collaboration between different departments and leaders within the organization to ensure seamless execution of projects and initiatives.
• Collaborate directly with the CEO and other leaders to develop, drive, and deliver on strategic projects and/or initiatives that support business growth.
• Foster strong relationships with clients; attend client meetings, prepare communications and PowerPoint presentations in preparation of the meetings, take thorough minutes, and take action on items discussed at the meetings.
• Internal Strategic Communication: preparation of written communication for leaders/executive/employees on behalf of the CEO regarding updates of existing business, new product lines or programs, organizational change, and or quarterly/bi-annual/annual business updates.
• Identify opportunities to enhance operational efficiency and implement best practices and standard operating procedures.
• Represent the CEO’s office at regional and national events as required.
• Strive for continuous improvement, and participate in, or lead executive projects.
• Understands, performs, and manages all issues in a manner that is consistent with Sentrex Mission, Vision, Values, and brand.
• Build a great culture and foster a positive workplace environment in order to attract and retain great employees.
• Performs other duties and/or projects as may be relevant to the role.