Business Manager

at  TBWA Melbourne

We are looking for an amazing Business Manager to join our highly awarded Melbourne agency.
Working with some of our biggest clients, you will be responsible for championing brilliant ideas and implementing effective campaign outcomes.
In this role, you are responsible for ensuring that the agency is meeting the client’s needs and working with all the key functions that go into creating the agency’s output. This involves constantly solving problems, managing internal and external expectations and communications, financial project management and driving projects to completion.

In this role you will:

• Work closely with the Business Director to help oversee campaigns to ensure they are on time and within budget
• Work in partnership with Creative / Planning / Business Director / Client Partner to provide solutions for campaign requirements
• Constantly monitoring the work, and ensuring client’s expectations are managed
• Maintain and drive functional processes such as WIPs, campaign reviews, competitor tracking, category insights, monitoring and sharing relevant trends/edges and broader communications insights
• Develop a deep understanding of the client’s business – category, competitor and operationally
• Monitor campaign performance and provide considered input into post campaign learnings and reviews

The successful candidate will meet the following expectations:

• 1+ years’ experience in a similar agency role leading day-to-day client business; strategically, creatively & commercially
• Integrated experience, with a clear understanding of marcomms across all brands
• Experience managing people effectively
• Exceptional communication and presentation skills
• Work and manage multiple projects autonomously from brief to completion
• Experience managing financial processes
• Experience in end-to-end project management - creating master timing plans, cost estimates and controlling production process’ financially to improve cost efficiencies and profitability
• Ability to deliver high standards of client satisfaction, measured through feedback

• Work closely with the Business Director to help oversee campaigns to ensure they are on time and within budget
• Work in partnership with Creative / Planning / Business Director / Client Partner to provide solutions for campaign requirements
• Constantly monitoring the work, and ensuring client’s expectations are managed
• Maintain and drive functional processes such as WIPs, campaign reviews, competitor tracking, category insights, monitoring and sharing relevant trends/edges and broader communications insights
• Develop a deep understanding of the client’s business – category, competitor and operationally
• Monitor campaign performance and provide considered input into post campaign learnings and review