Business Office Administrator

at  Behavioral Health Network of Greater St Louis

JOB SUMMARY: The Business Office Administrator will play a crucial role in supporting the organization’s success by working closely with the CEO to manage key administrative functions. This position will also collaborate with the Director of Employee Relations and Administrative Operations to enhance recruiting and human resource initiatives. The ideal candidate will possess exceptional customer service skills and embody the principles of servant leadership, reinforcing the forward-facing image of the organization. This role involves engaging in a variety of projects, from basic to highly complex, offering significant opportunities for professional growth and development. This is not an entry level position. BHN seeks a proactive and dedicated individual with a minimum of 3 years of transferable experience. An individual who excels in a collaborative environment and is committed to contributing to the organization’s mission.

Qualification, Skills, and Knowledge Requirements

• Bachelor’s degree in business administration, Human Resources or related field is preferred. Will consider years of experience in lieu of degree.
• Must have 3-5 years of prior experience in an office management or administrative role.
• 4+ years of experience with Microsoft Office. Proficiency in Microsoft Excel required, Adobe and Docusign, including the development and management of tracking spreadsheets and fill-in forms.
• Must have strong organizational, computer, and administrative skills and relevant clerical experience.
• Strong customer service sensibility
• Excellent written and oral communication
• Excellent communication skills, exhibiting a high level of customer service, professionalism and confidentiality.
• The idea candidate will be a dependable self-starter who proactively anticipates issues/needs and actions appropriately and is able to problem solve and meet deadlines

• Assist with human resources functions such as: recruiting, writing job advertisements, posting on job boards, conducting phone screens, scheduling interviews, employee onboarding, tracking annual evaluations and maintaining personnel records.
• Complete various administrative tasks for the CEO: managing calendar appointments, coordinating and scheduling community meetings via Outlook, taking minutes, communicating with stakeholders, and developing and sending supporting materials.
• Prepare Board meeting materials, set up for meetings, create PowerPoint presentations, create Board Orientation materials, and take meeting minutes.
• Develops reports, e-mails, memos/letters and other documents including emails, spreadsheets or presentations; Reviews and proof-reads a variety of materials and makes recommendations for change.
• Schedule and prepare leadership agendas/materials for team and board meetings; take notes, follow up on action items, and create and/or update PowerPoint decks.
• Coordinate and plan monthly agency-wide team-building activities, staff meetings, and annual events.
• Create and manage timesheets and expense sheets using Excel.
• Perform day to day office tasks, including answering and directing phone calls, opening, sorting and distributing mail, maintaining office inventory and ordering supplies as needed.
• Handle catering for meetings and events. Work with external vendors when planning out-of-office events and meetings.
• Performs other duties as assigned.

Qualification, Skills, and Knowledge Requirements

• Bachelor’s degree in business administration, Human Resources or related field is preferred. Will consider years of experience in lieu of degree.
• Must have 3-5 years of prior experience in an office management or administrative role.
• 4+ years of experience with Microsoft Office. Proficiency in Microsoft Excel required, Adobe and Docusign, including the development and management of tracking spreadsheets and fill-in forms.
• Must have strong organizational, computer, and administrative skills and relevant clerical experience.
• Strong customer service sensibility
• Excellent written and oral communication
• Excellent communication skills, exhibiting a high level of customer service, professionalism and confidentiality.
• The idea candidate will be a dependable self-starter who proactively anticipates issues/needs and actions appropriately and is able to problem solve and meet deadlines.