Business Office Associate

at  Hilltop Reserve

Hilltop Reserve, one of Denver’s premier senior living communities, is looking for a Business Office Associate to join our team. The Business Office Associate helps with the financial management of the community including assisting with resident billing, accounts payable, payroll and ordering supplies. We are looking for a team player, with a customer service background, who is looking for opportunities to grow their skills.
Ascent Living’s culture is centered on elevating senior living by creating a better life for our residents, their families and the team members who support them. We provide our teams with the resources to be successful and the opportunity to grow. Ascent Living cultivates an environment based on instilling trust, confidence and comfort. Hilltop Reserve is an affiliate of Ascent Living Communities, Colorado’s premier boutique senior living company, and we are seeking applicants looking to build their career with us.

QUALIFICATIONS:

• Previous customer service experience required
• Previous experience in bookkeeping or entry level accounting preferred
• Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

• Ensures monthly resident billing is mailed out in a timely manner
• Reviews and submits invoices to accounts payable software for administration
• Ensures community’s billing checks and balances are followed by all team members as required by community policy including but not limited to the balancing of the daily occupancy
• Works closely with marketing to ensure all move in paperwork is received and filed according to company policy
• Develops and maintains positive relationships with residents, associates, and family members.
• Processes orders for all necessary equipment and supplies. Orders within budgetary guidelines and maintains inventory control
• Accounts for administrative budget and provides reports to management as needed.
• Reviews weekly payroll reports and addresses associate payroll concerns. Works with Business Office Specialist to resolve issues
• Completes or assists with special projects as requested by community or senior management.
• Contacts suppliers and/or vendors concerning errors or questions on invoices, as directed by the Business Office Specialist
• Monitors and collects accounts receivable, including resident rent checks. Reports delinquent accounts to management
• Performs payroll data entry, including maintenance of employee records, timecards, miscellaneous deductions, etc.
• Maintains business office files