Business Office Manager / Human Resources Director

at  The Milton Home

COME BE A PART OF SOMETHING DIFFERENT – EXCELLENT CULTURE WITH COMPETITIVE PAY AND BONUS OPPORTUNITIES - JOIN THE STERLING HEALTHCARE TEAM!

Our staff are our most valuable asset. Here’s what they are saying about us -
“Everyone on the team is so supportive of each other. Even the CEO knows my name and asks me how my kids are doing! This team is home for me.” – CNA, South Bend, IN
“I enjoy working so closely with the residents. They bring as much comfort to me as I do to them. This is a unique building with a great family feel.” – RN, Gary, IN

What do we believe makes us different? Here’s what you can count on from us!

• The MIlton Home is a small facility with a close-knit, supportive, and collaborative team
• We care deeply for our residents and families, our employees, and the communities we serve
• We train and build our people and genuinely invest in their professional growth
• Our culture is rooted in:

o Trust
o Excellence
o Service Leadership

o Working Together

• We always deliver the best possible care for our residents and families
• We appreciate and celebrate the contributions made by all of the individuals on our teams

Looking for someone with combined experience in Human Resources and Business Office operations in a nursing home setting. This is an exciting opportunity to join a collaborative team with a strong sense of teamwork and dedication to excellence

OBJECTIVE

The Business Office Manager / Human Resources Director will support the talent in our facility and manage the clerical department and services. This is a key role in the facility that reports directly to the Executive Director.

HR Responsibilities:

• Organize and maintain all human resources policies within the facility
• Identify and clarify all hiring specifications with hiring managers, present accurate and detailed job descriptions and implement action plans to maximize candidate sourcing
• Review all candidate applications, conduct initial phone screens as a first step of the interview process and schedule subsequent interviews accordingly
• Solicit and collect interviewer feedback and manage the offer process
• Maintain a weekly report, which includes a list of all open positions and candidates in the pipeline
• Oversee the facility’s new hire onboarding and training programs
• Process payroll and track employee attendance
• Manage open enrollment and benefit administration throughout the year
• Maintain current knowledge of regulations, industry trends, best practices and applicable laws regarding recruitment of candidates and employees

BOM Responsibilities:

• Maintain accurate order of resident business files
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment
• Prepare and submit reports on a timely basis as required and directed by the Business Office Director, the company and governmental agencies
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
• Monitor and manage the accounts receivable collection process
• Pursue past due accounts persistently and maintain proper back-up documentation
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines
• Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
• Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
• Verify that resident trust is accurately recorded
• Provide statistics to audit and reimbursement for year-end processing
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
• Participate in the resident admission process
• Other special projects and duties, as assigned

Join our Milton Home team today!
Equal Opportunity Employer
We are proud of our commitment to equal employment opportunity for all qualified job candidates and employees. No job applicant or employee will be unlawfully discriminated against or harassed because of race, religion, ancestry, citizenship status, color, sex, childbirth, pregnancy or pregnancy-related condition, sexual orientation, age, disability, national origin, veteran or military status, marital status, genetic information, or any other characteristic protected by applicable law

HR Responsibilities:

• Organize and maintain all human resources policies within the facility
• Identify and clarify all hiring specifications with hiring managers, present accurate and detailed job descriptions and implement action plans to maximize candidate sourcing
• Review all candidate applications, conduct initial phone screens as a first step of the interview process and schedule subsequent interviews accordingly
• Solicit and collect interviewer feedback and manage the offer process
• Maintain a weekly report, which includes a list of all open positions and candidates in the pipeline
• Oversee the facility’s new hire onboarding and training programs
• Process payroll and track employee attendance
• Manage open enrollment and benefit administration throughout the year
• Maintain current knowledge of regulations, industry trends, best practices and applicable laws regarding recruitment of candidates and employee

BOM Responsibilities:

• Maintain accurate order of resident business files
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment
• Prepare and submit reports on a timely basis as required and directed by the Business Office Director, the company and governmental agencies
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
• Monitor and manage the accounts receivable collection process
• Pursue past due accounts persistently and maintain proper back-up documentation
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines
• Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
• Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
• Verify that resident trust is accurately recorded
• Provide statistics to audit and reimbursement for year-end processing
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
• Participate in the resident admission process
• Other special projects and duties, as assigne