Business Operations Analyst

at  DataSource

SKILLS & EXPERIENCE

• Experience driving the development of Business Operations processes through requirement definition, solution development, process documentation, rollout and benefits realisation.
• Proactive approach and ability to communicate effectively with a wide range of internal and external stakeholders.
• Experience working within a busy Business Operations environment.
• Ability to work independently, under the general direction of the Business Operations Manager, to use available resources to deliver a clear set of business outcomes.

KEY RESPONSIBILITIES

• Strategic Planning & Alignment:
• Streamline business operations to effectively meet company goals.
• Help communicate and track progress of the Defence Business Unit’s strategy to ensure customer success and growth.
• Manage and meet reporting deadlines across the year for the Defence Business Unit.
• Leadership Support:
• Assist the Business Unit Director and senior leadership in setting and executing strategic priorities.
• Ensure governance is focused on key areas identified by leadership.
• Management Information:
• Prepare and deliver performance reports and analytics for the Business Unit.
• Oversee risk management, ensuring risks are identified, tracked, and mitigated.
• Operational Excellence:
• Oversee continuous improvement initiatives and report on their progress.
• Business Services Coordination:
• Facilitate collaboration between the Defence Business Unit and other departments (Corporate Services, Finance, HR, etc.) to meet strategic and operational goals.
• Resource Management:
• Support workforce planning and ensure accurate resource demand data.
• Lead efforts to address resourcing challenges and develop long-term solutions.