Business Operations Analyst

at  Rapid7

Praha, Praha, Czech -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Jan, 2025Not Specified27 Oct, 2024N/AGood communication skillsNoNo
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Description:

BUSINESS OPERATIONS ANALYST

The Business Operations Analyst will partner with internal business leaders, providing insights and support to improve the operations of Rapid7’s services organization.

Responsibilities:

  • Analyze our core Services KPIs and develop insights to support the success of our internal stakeholders along with our customers
  • Drive operational success by mastering resource management methodology
  • Collaborate with the Operations Manager and business stakeholders to support and continuously improve the processes within our CRM & Resource planning tools
  • Partner with leadership to drive out implement new processes to ensure efficiencies and visibility into staffing capacity and driving exemplary time to value with our customers
  • Establish the rhythm of the business and lead recurring meetings with business leaders
  • Build monthly capacity models and understand the revenue impact, bookings and headcount needed. Work with key stakeholders in building, improving, and updating these models to support decision making.
  • Contribute to revenue-related activities, including backlog analysis, project hygiene/closure reviews, and revenue reconciliations.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Praha, Czech