Business Operations Associate, Watts Digital

at  Watts Water Technologies

We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We’re all part of the same crucial mission, no matter what function we support - it’s to provide safe, clean water for the world, and to protect our planet’s most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
As the Business Operations Associate, you will oversee multiple business operations and go-to-market projects, supporting a SaaS IoT platform. Under the guidance of the Channel and Operations Manager, you will lead projects from initiation to close, collaborating with company partners across departments and vendors to ensure the successful execution of all initiatives. Knowledge of Marketing and Sales for B2B companies is necessary for this role.

You Will:

• Be a project coordinator for marketing roadmaps, user adoption programs, and other special projects in business operations on the commercial IoT platform.
• Collaborate with different departments to define project scope, goals, and deliverables.
• Develop detailed project plans and track progress in project management tools.
• Collaborate with Marketing and Sales to gather feedback on content, messaging, and deliverables, ensuring alignment with platform’s end customer value propositions.
• Help develop marketing and sales guides to guide user adoption.
• Conduct competitive analyses on channel activities and products, producing regular reports to project partners.
• Help create incentive programs to boost platform user adoption.
• Monitor and report on important metrics across sales, marketing, product, and operations to track performance against goals on a bi-weekly basis.
• Update the Watts Digital dashboard bi-weekly in line with sprint review meetings.
• Create monthly smart & connected reports in partnership with Finance to track digital platform connectivity.
• Identify risks and opportunities through report analysis to proactively pivot strategies and seize new market opportunities.

You Have:

• Bachelor’s degree in business administration or related fields
• 3+ years of work experience in project management
• Project Management Professional (PMP) certification is a bonus
• In-depth knowledge of SaaS and B2B marketing / sales
• Experience using project management software
• Experience reporting and delivering insights to stakeholders

Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

Watts in it for you:

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources

Please refer the Job description for details