Business Operations Project Manager – Megapromos Business Line

at  Digital Virgo

Company Description
Founded in 2008, the Digital Virgo Group is one of the world’s leading providers of mobile payment via Carrier Billing solutions. For more than 15 years, the Group has been supporting its clients, telecom operators and merchants, in the deployment, integration and optimisation of mobile payment solutions.
Through regular organic growth and external acquisitions, Digital Virgo has built a global network based on a local presence in over 30 countries. The group has always based its success on its expertise in the telecoms environment and its ability to anticipate developments in the digital industry.
Its expertise is currently deployed in more than 40 countries by more than 860 people, for a 2022 turnover of 430 million €. Its scope of action is international, its know-how is supported by local teams, at the heart of the concerns, practices and culture of the operated countries.
The Group obtained in 2020 the status of payment institution in Europe, in addition to the existing certifications and awards, Top 03 of French FinTech companies by the FrenchWeb ranking, Best Aggregator 2020, or the first prize of the Meffys Awards which reward innovation and creativity in the mobile ecosystem.
Job Description
Note: only current Dubai residents will be considered for the position
Be part of the solid Year-on-Year growth of Digital Virgo in the Middle East North Africa & Turkey region (MENAT). We call for a talented individual with proven international financial control experience, to be part of our regional team in Dubai to look after finance, accounting and tax matters for Middle East, North Africa & Turkey (MENAT).
You will be reporting locally to the Regional Business Operations Director, and functionally to the Head of Product of the Megapromos business line, based in Casablanca, Morocco. You will work closely with regional and functional teams to ensure the successful pre-sale, deployment and post-sale project management of the megapromos in the MENAT region.

Main duties and responsibilities will be to:

• Manage the operational aspects of projects and ensure the successful launch of planned services/ Mega promos
• Maintain good communication with various stakeholders (operator, sales, technical, aggregator, acquisition, product, subsidiaries…).
• Ensure the process of defining requirements and implementation (specifications).
• Monitor performance indicators (Turnover, recruitment, ARPU, ROI, billing and churn ratio, % of complaints) online and offline.
• Provide analysis and recommendations.
• Ensure the functional product roadmap
• Implement new concepts.

Maintain up-to-date tracking reports and periodic reports

Qualifications

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• 3+ years of experience in project management.
• Proven experience in managing the operational aspects of projects.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

• Manage the operational aspects of projects and ensure the successful launch of planned services/ Mega promos
• Maintain good communication with various stakeholders (operator, sales, technical, aggregator, acquisition, product, subsidiaries…).
• Ensure the process of defining requirements and implementation (specifications).
• Monitor performance indicators (Turnover, recruitment, ARPU, ROI, billing and churn ratio, % of complaints) online and offline.
• Provide analysis and recommendations.
• Ensure the functional product roadmap
• Implement new concepts