Business Operations Specialist

at  Petrocard

SUMMARY

The Business Operations Specialist assists the Chief Operating Officer in the development and integration of programs, project management, process improvement, data analysis, and special projects. This role integrates across multiple business units, departments and functions and supports operational programs and execution of business plans. The ideal candidate for this role will be self-motivated, creative, analytical, and will have strong communication and systems thinking skills.

SKILLS AND EXPERIENCE

• Bachelor’s degree or higher in Business or other relevant discipline and 5 or more years of related work experience or an equivalent combination of education and experience. PMP certification a plus.
• Experience working in a project management, business operations, finance, or program management type of role.
• Experience collecting and analyzing data from multiple sources, as well as interpreting data and presenting analysis and recommendations to leadership.
• Experience presenting technical data in non-technical content to leaders at various levels of the organization.
• Experience leading and managing cross-functional projects and initiatives that drove operational improvements.
• Demonstrated success managing multiple concurrent and complex projects utilizing project management tools.
• Success building relationships of trust that allow you to make recommendations and negotiate commitments with people at all levels of the organization.
• Ability to troubleshoot and problem solve to identify problems from a functional perspective.
• Proficiency with Microsoft Office tools.

• Collects, coordinates, and analyzes data to help create a story for leaders that will inform their business decisions around resource deployment, operating costs, and impact.
• Partners with organizational leaders to develop strategies, plans, programs and processes that enable the operations teams to meet business objectives and advance company strategy.
• Acts as project leader by setting project plan/schedule, coordinating resources, monitoring and tracking execution, resolving issues, and communicating status to leadership.
• Presents information to leaders through verbal and written communication, often utilizing PowerPoint presentations and Excel charts to summarize data and convey recommendations.
• Utilizes interpersonal skills and emotional intelligence to create solid working relationships that ultimately allow you to negotiate with and influence others.