Business Process Analyst (12 Months Contract) Store Selling Operations

at  Woolworths

POSITION SUMMARY

Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Fixed Term Contract
EE position: No

JOB DESCRIPTION

• Analyse the AS IS WILO (Week in the Life of)
• Identify and resolve any WILO gaps
• Map AS IS Processes and WILO to User Stories
• Give input and Participate in High Level Design
• Collaborate with IT BPAs
• Design TO BE Activity-level Business Processes
• Define Activity RACI
• Compare AS IS Processes and TO BE Processes to identify gaps and change impacts
• Support design of TO BE WILO
• Collaborate with Transformation and Training
• Conduct feedback cycle with Users to drive out continuous improvement
• Develop monitoring and measuring tracking tool to support continuous improvement
• Assess current system-based processes in order to identify opportunities for simplification
• Identifying innovative solutions for processes end-to-end for each product area to enhance the customer shopping experience and improve store productivity
• Identify opportunities to enable processes using technology and involve stores in the development of new processes and methods
• Identify trends and issues with respect to process compliance and ensure appropriate actions are designed and implemented to improve compliance
• Integration Manager

MINIMUM REQUIREMENTS

• Relevant 3-year tertiary or NQF aligned qualification
• Experience with large, fast-paced, interdependent projects
• Working knowledge of relevant methodology and tools e.g. (Process modelling tools and methodologies.)
• Relevant retail industry experience
• Woolworths store experience and understanding of store processes advantageous

Please refer the Job description for details