Business Process Analyst II (US)

at  TD Bank

JOB DESCRIPTION:

The Business Process Analyst II is accountable to provide procedural improvement capabilities and support that deliver optimal value, efficiencies, realized capacity and continuous improvement for business policies and procedures. Accountable for representing the business on projects of various sizes as a project team member and/or as a subject matter expert.
Schedule is: Monday - Friday, 7:00am - 4:00pm

EDUCATION & EXPERIENCE:

• Bachelors degree
• 4+ years of relevant business experience and /or
• Previous experience/ knowledge of Business Process Management methodology
• Six Sigma Green Belt certification is an asset
• Excellent PC skills, proficient in Microsoft Office applications including Word, Excel, Visio and PowerPoint
• Excellent communication skills both written and verbal
• Strong analytical and problem solving skills
• Proactive with a high degree of initiative and the ability to learn and adapt quickly
• Ability to multitask and to work under high-volume and tight time restraints
• Demonstrated maturity and professionalism with proven ability to liaise with senior manager and executive audiences
• Superior relationship management skills, solid leadership ability, excellent organizational skills and strong business acumen
• Ability to operate well in a high volume, demanding environment; adapt quickly and adjust priorities as required while managing tight timelines
• Displays flexibility to adapt to, and work effectively within, a variety of situations, and with various individuals or groups
• A high degree of commitment to quality work
• Demonstrated commitment to continued learning
• Highly motivated individual with strong decision making skills

PREFERRED QUALIFICATIONS:

• Experience using Rahona Cloud system preferred
• Proficient with MS Excel

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details