Business Process Analyst

at  Wales West Utilities

Location
Newport (South Wales)
Salary
£50,393 - £57,599
Contract
12 months Fixed Term
Closing date
10th February 2025
Working hours
37 hours Monday to Friday
Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for?
We’re looking for a Cyber Business Process Analystto join our IT department on a 12-month fixed term basis to continueits journey towards compliance with NIS Regulations and further.

We’ll trust you to:

• Identify, analyse and manage internal stakeholders todevelop a deep understanding of their needs.
• Take part, and sometimes lead, third party discussions to build user requirements & processes
• Utilise process mapping for current state analysis and futurestate proposal (BPMN)
• Take an active part in transformation governance includingteam meetings, working groups and agile ceremonies as required.

You’ll need to have:

• Very strong aptitude for business process modelling (specifically BPMN) and possibly held a BPA role
• Demonstrable experience within a Business Analyst role
• Excellent stakeholder identification, analysis andmanagement skills
• Outstanding communication skills with internal and externalstakeholders at varying levels of seniority
• Ability to work under pressure on several different projectssimultaneously
• Passionate about finding creative solutions, with a positiveattitude to change
• Excellent organisational and time management skills
• Self-starter who can structure and prioritise their workloadand drive the plan forward
• Knowledge or experience of Agile methodology and toolssuch as Azure DevOps
• Working toward or completed a BCS business analysisdiploma or equivalent (such as IIBA CCBA)
• Experience within a Cyber Resilience surrounding (highlydesirable)
• Any project management qualification such as PRINCE2®(desirable)
• Any Six Sigma belt (highly desirable)
• Prosci ADKAR® qualification (desirable)

We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary starting at £50,393 rising to £57,599
• Hybrid working
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training

The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

Please refer the Job description for details