Business Process Improvement Manager

at  COINS

JOB DESCRIPTION

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: This is a process and data-oriented role, and you will be a self-motivated, target driven individual with an eye for detail, strong numerical and technical skills and a keen interest in process engineering, data analysis and reporting. You will enjoy being part of a team that drives Business Excellence and delivers transformational programmes of work, accelerating business performance. Day-to-day, you will: Be responsible for defining and documenting new and existing functional processes Work closely with a variety of internal teams to understand the key KPIs used to drive our business and create a visualisation of this data in a manner that can be easily interpreted by Senior Leadership. Work closely with Programme and Project Managers in the Business Excellence team to deliver analysis required to drive programme outcomes. Work with other Data Analysts on the team to share knowledge, expertise, and best practice Your skills and experiences might also include: Minimum 5 years working in a similar role within a Business Excellence team for a software business High level of communication and interpersonal skills, with the ability to work with a diverse range of internal stakeholders Experience with at least one data analytics tool such as PowerBI, Tableau or Databricks is essential Knowledge of Salesforce is an advantage What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You

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