Business Process Manager

at  Wilhelmsen

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Wilhelmsen Ships Service is looking for a Business Process Manager
One of our strategic goals is to automate processes with the help of new technologies whilst improving existing applications. We are therefore looking for a Business Process Manager to implement and maintain efficient processes related to our Marine Products Solutions.
Collaborating across all parts of the organization – mainly with the respective Business Process Managers - to help improve the overall management of business processes. Working closely with the Solution Architect team to identify system solutions / use in line with our business requirements.

What you’ll be doing:

• Evaluating, designing, implementing, measuring, monitoring and controlling end-to-end processes with key stakeholders and the use of process mining (Celonis)
• Ensuring utilization and optimal cooperation linked to our business processes; Product Management, Inventory Management and Procurement
• Participating and contributing to work related to other value streams, i.e. quote to order & invoice to pay.
• Maintaining and developing business application solutions together with Value Stream Owners and other Business Process Managers (BPM’s)
• Participating in application development and testing projects
• Seeking improvements in processes and developing change requests if modifications to systems are required
• Creating, maintaining and improving process maps and process supporting documentation
• Following up on process compliance and taking an active part in internal audits
• Supporting our Application Operation vendor with functional expertise within the areas of Incident, Problem and Change handling
• Developing and conducting end-user training
• Developing, following up and reporting on process related key performance indicators (KPI’s)
• Benchmarking process efficiency across our organization and with other industries

What we are looking for:

• A relevant bachelor’s degree in Business Administration or similar
• Experience with Process Management and Process Improvements
• Ability to quickly understand business systems relevant for process areas (ERP)
• Good communication skills, mainly in English
• Experience with developing and conduction end-user training
• Ability to prioritize based on business needs
• A curious and analytical mind

What we can offer you:

We can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that comes with new digital tools and skills. Beyond this, we have benefits that include, but are not limited to:

• Competitive pension plan
• Company cabins/apartments (Norway, Denmark, Sweden, Germany and Spain)
• Social events year round (e.g., cooking classes, yoga, dance, and rock-climbing lessons etc.)
• Sports club membership that includes sporting and cultural activities (e.g., group training in our gymnasium, sailing, theatre and concert tickets etc.)

Sound interesting? If you can see yourself in this role, please let us know why you are our new Business Process Manager by submitting your resume and cover letter in English.
Work location: Lysaker, Oslo
Application deadline: 31.01.2025
Contact details: Recruitment Specialist - Nasra Mohamed -
Nasra.Mohamed@wilhelmsen.com

• Evaluating, designing, implementing, measuring, monitoring and controlling end-to-end processes with key stakeholders and the use of process mining (Celonis)
• Ensuring utilization and optimal cooperation linked to our business processes; Product Management, Inventory Management and Procurement
• Participating and contributing to work related to other value streams, i.e. quote to order & invoice to pay.
• Maintaining and developing business application solutions together with Value Stream Owners and other Business Process Managers (BPM’s)
• Participating in application development and testing projects
• Seeking improvements in processes and developing change requests if modifications to systems are required
• Creating, maintaining and improving process maps and process supporting documentation
• Following up on process compliance and taking an active part in internal audits
• Supporting our Application Operation vendor with functional expertise within the areas of Incident, Problem and Change handling
• Developing and conducting end-user training
• Developing, following up and reporting on process related key performance indicators (KPI’s)
• Benchmarking process efficiency across our organization and with other industrie