Business Process Mgmt Associate- Limited Duration Employee (12 months contr

at  Moodys

LOCATION(S):

• MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR
  Line Of Business: ROC(ROC)
  Entity: Moody’s Investors Service(MIS)

JOB CATEGORY:

• Operations
  Experience Level: Experienced Hire
  At Moody’s, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
  If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

SKILLS AND COMPETENCIES

• Demonstrated ability to communicate effectively with different management levels and articulate issues clearly.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Strong interpersonal skills, with the ability to collaborate across teams and resolve inquiries.
• Proficiency in Microsoft Excel; familiarity with VBA, PowerPoint, and data visualization tools like PowerBI is a plus.
• Eagerness to learn and grow within the role, with a proactive approach to tasks.

EDUCATION

• BA/BS degree in Business, Management, or a related field.
• 1-3 years of experience in Operations, business process management, or business analysis.

The individual will work closely with a variety of key stakeholders across the MIS organization and will be responsible for:

• Assisting with the processing of analyst assignments according to operational and regulatory guidelines (including Analyst Rotation, Conflict, and Analyst Certification requirements).
• Supporting the management of mandatory analyst rotations and contributing to the timely completion of regulatory checks.
• Aiding in the investigation of policy breaches and responding to internal queries by providing support and insights on eligibility and compliance policies.
• Contributing to periodic and ad-hoc management and regulatory reports.
• Supporting the maintenance of training materials and internal procedures.
• Engaging in initiatives aimed at process improvement, change management, and data quality assurance.