APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 2+ years of leadership experience in Treasury, financial services or customer service environment
• Strong knowledge and understanding of treasury management products and services
• Expert knowledge of Treasury Management Tools and Applications (Ex: UAM, Service View, Hogan)
• Demonstrated change management skills with the ability to grow a highly efficient team
• BS/BA degree or higher
• Intermediate Microsoft Office skills, including Excel, Word and Power Point
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast paced, deadline driven environment
• Strong analytical skills with high attention to detail and accuracy
• Proven problem solving and decision-making skills
• Proven ability to partner with internal and external partners to meet the needs of the custome

Wells Fargo is seeking a Business Relationship Support Specialist - Team Lead in Global Treasury Management (GTM) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunity for process improvements within the portfolio
• Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Verify compliance and report identified issues for resolution
• Make decisions on complex customer issues
• Partner with managers to resolve issues and provides status updates on implementations
• Develop expertise in the policies, procedures, and compliance requirements
• Handle complex customer issues which include escalation and resolution
• Lead team and serve as a subject matter expert for the department
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Serve as project lead by establishing project plans to meet established deadlines

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of leadership experience in Treasury, financial services or customer service environment
• Strong knowledge and understanding of treasury management products and services
• Expert knowledge of Treasury Management Tools and Applications (Ex: UAM, Service View, Hogan)
• Demonstrated change management skills with the ability to grow a highly efficient team
• BS/BA degree or higher
• Intermediate Microsoft Office skills, including Excel, Word and Power Point
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast paced, deadline driven environment
• Strong analytical skills with high attention to detail and accuracy
• Proven problem solving and decision-making skills
• Proven ability to partner with internal and external partners to meet the needs of the customer

Job Expectations:

• Work location for this position will transition to new Las Colinas campus in Irving, TX in 2025
• This position offers a hybrid work schedule
• Ability to travel up to 10% of the time

Location:

• 250 E John Carpenter Fwy - Dallas, TX

GlobalTreasuryManagement

CommercialBanking