Business Services Administrator

at  University of Glasgow

Glasgow, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Jan, 2025GBP 13 Hourly27 Oct, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

JOB PURPOSE

To support the Business Services Manager by coordinating key administrative tasks relating to the daily operations of UoG Commercial Ltd. The job holder will be responsible for system maintenance (EPOS and catering management software), regular reporting and ensuring effective stock control measures are in place. This role involves contributing to several administrative tasks aimed at improving the catering operation.

MAIN DUTIES AND RESPONSIBILITIES

  1. To perform daily maintenance and all operational requirements related to the EPOS system, ensuring the day to day running of the system is accurate and up to date; including dashboards, display units, price changes, product information, allergens, and troubleshooting linked to saffron stock control.
  2. To support the daily management of the catering systems data and software, acting as the first point of contact to our system suppliers for troubleshooting and information updates.
  3. To assist in the control of food and non-food items, ensuring that the compliance of the department policies on storage and stock procedures are always adhered to, including assisting with stocktaking, raising POs and goods receiving.
  4. Monitoring stock and orders, maintaining stock levels and agreed pricing structures by overseeing monthly stocktake and continually checking systems for any error.
  5. Minimise stock variances, ensuring wastage levels are controlled and within agreed KPIs by collating and reviewing data from catering software.
  6. Attend UoG Commercial Ltd quarterly board meetings, record minutes, circulate actions and diarise the key calendar of activity.
  7. Assist the Business Services Manager by creating and formulating information related to Customer Insights, co-ordination of feedback, management information, catering performance data, Freedom of Information Requests, Saffron and EPOS reports.
  8. Liaise closely with Finance in relation to day to day queries, including raising PO’s, invoicing, anomalies and reporting.
  9. Monitor and coordinate staff training records and renewals, ensuring the FOH team have appropriate and up to date skills and knowledge, notifying key personnel if action is to be taken and supporting scheduling of training.
  10. Update and schedule posts for the catering and events social media platforms, ensure the website is up to date and assist with content creation.
  11. Ensuring accurate record keeping of catering and hospitality staff’s training is in place both physically and electronically, in line with UoG policies and procedures.
  12. General administration duties using Microsoft Office, and other internal and external systems.
  13. Build internal/external relationships with key stakeholders.
  14. Any other duties reasonably associated with this post.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

Other

Graduate

Proficient

1

Glasgow, United Kingdom