Business Services Representative - East LA

at  Catholic Charities of LA

The Archdiocesan Youth Employment Services (AYES) of Catholic Charities of Los Angeles, Inc. provides over 2,000 less privileged youth and undeserved adults with job training, educational and career services each year. An additional 1,500 young people receive referral and job placement assistance through an extensive network of employers and community organizations.
The Business Service Representative will provide employer and client services to develop job opportunities and career pathways for underserved youth and adults. Assess clients’ needs and help address and achieve their identified goals.
If you would like to be a part of a great organization and make a difference, AYES is seeking a dedicated, responsible, Business Service Representative to be a part of the team.

QUALIFICATIONS:

• Bachelor’s Degree required with preferred coursework in business, marketing or related field.
• Four to six years of related experience.
• Prior work experience in the field of working with high school youth and young adults.
• Prior experience working in a diverse settings with a demonstrated capability for cultural awareness and strong adaptability skills.
• Handle public contact and relations effectively.
• Communicate effectively in written and oral form.
• Bilingual, English-Spanish preferred.
• Excellent presentation skills.
• Must have computer skills to include Microsoft Office software.

• Market to employers the array of business services available through the America’s Job Center of California (AJCC).
• Provide employers recruitment assistance, pre-screening, candidates, and customize referrals.
• Provide employers access to customized training, tax credit information and other business services available through AJCC enter.
• Participate in the development of Rapid Response plans.
• Provide job readiness training to include job search and conducting interviews.
• Provide career counseling and labor market information.
• Provide direct placement assistance including job referral and obtaining OJT training sites with local businesses.
• Refer participants to employers.
• Job coaching and counseling, and perform participant follow ups and documentation in a timely manner.
• Develop and update participant IEP’s, and other required documentation in a timely manner.
• Develop individual service strategy for successful career pathway.
• Develops on-the-job training (OJT) agreements with employers.
• Ensure adequate support services and incentives as permitted under guidelines.
• Conduct specific workshops to include job search-resume and interviewing –life skills, financials literacy, etc.
• Assists applicants in applying for and obtaining social and other services.
• Prepares required reports in a timely manner.
• Compiles monthly statistics of services provided.