Business Solutions Analyst I

at  British Columbia Investment Management Corporation BCI

Closing Date: November 27, 2024
We are presently searching for an early-career level individual to become a part of our expanding team, focused on performing business and user analysis for internal clients throughout the organization. Strong communication skills are crucial in this role, as they will enable the candidate to excel in the position and act as a driving force in connecting both business and technological requirements. Apply today!

The following responsibilities are illustrative of a standard Level 2 and may be scaled down in leadership, complexity, and autonomy.

Business Solutions Analysis

• Builds an in-depth knowledge of assigned business client area goals, objectives, needs, applications and business processes
• Engages both business and technical stakeholders to elicit and capture business user needs and requirements, and technical expectations
• Designs, leads, and facilitates stakeholder meetings including conducting workshops, planning sessions, interviews, focus groups, demos, and/or conducting reviews of existing applications, processes, and artifacts
• Captures the results of stakeholder engagement efforts in a clear and concise form and validates needs, requirements, and expectations to ensure they meet desired outcomes
• Develops the key artifacts needed to enable application development and enhancements including designs, prototypes, mock-ups, user analysis, user personas, user journey maps, user stories, etc.
• Develops the key artifacts needed to enable business process development and enhancements including business rules, process workflows, process dependency maps, etc.
• Performs system-specific analysis, low-code/no-code development, testing, configuration, production support, and provides technical guidance to others as needed
• Advances Agile delivery practices and continuously improves delivery performance through delivery reporting and tracking, backlog development and grooming, sprint or increment planning, and participating in retrospectives
• Acts as a subject matter expert and provides support, ad hoc training and guidance to business users and others to enable and increase adoption of Agile methods

Quality Assurance

• Integrates quality assurance techniques into business solutions analysis including behaviour-driven design (user-focused) and test-driven design (developer focused), as applicable
• Supports quality assurance and testing activities throughout the solution development process and communicates with delivery teams on defects, issues, and resolution paths
• Leverages technical diagrams, application models, and historical test results to create and improve quality assurance and testing plans, automated scripts, and programs
• Supports the development of guidelines and practices that reduce technology operational risk (e.g. release management, test management)
• Maps and documents business processes, identifies inefficiencies and proposes improvements (business process mapping)
• Provides input on quality assurance standards, processes, and procedures

Other

• Proactively identifies risks and issues and proposes solutions to remove barriers to delivery
• Ensures technical artifacts are accurate, accessible, maintained and communicated
• Undertakes special projects or assignments as required
• Performs other related duties as required