Business Support Administrator (bank request)

at  Croydon Health Services NHS Trust

The post will coordinate the administration of Children’s Universal Services (CUS) quality, learning, and digital content. The role includes provision of administrative support for the best start quality learning training plan. To manage and supervise the band 3 team administrator.
Manage the administrative support for children’s universal services quality and training plans.
To actively provide administrative support for the HV duty front desk (FDTT).
To provide strong leadership for the head of public health nursing and public health teams.
Management of the booking and coordination of temporary staffing.
To manage conflicting priorities by assessing level of importance and prioritising urgent tasks.
To have oversight of the best start training plan, to organise and contribute to the development of the learning packages and coordinate timely delivery of all eligible best start and CHS community practitioners.
To support governance and quality improvement processes to enhance service performance and provision.
To analyse difficult or complex situations and manage them effectively. Identifying with service leads reporting requirements for a number of stakeholders and partners, managing multiple and competing demands from them.
Creating reports for different specialities within children’s universal services, utilising a number of complex systems e.g. EMIS, and other databases as required. Reports often contain sensitive and contentious information.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
*Please see the attached supporting document which contains more information about the role in the job description and person specification

Please refer the Job description for details