Business Support Assistant

at  Birmingham Childrens Trust

EXCITING OPPORTUNITY: BUSINESS SUPPORT ASSISTANTS

We are looking for a self-motivated Business Support Assistant to join our team, providing essential administrative support. One role will be aligned with our Legal Service and the other within Management Support.

ABOUT US

Help us to change children and young people’s lives!
At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

KEY RESPONSIBILITIES:

• Ensure the effective day-to-day running of the service maintaining and managing mailboxes and telephone calls.
• Work in an organised way, with attention to detail, and be able to collate information from a variety of sources.
• Collaborate effectively within a team environment.
• Undertake financial processes
• Work in a hybrid setup across two sites, with at least two days a week in the office

Are you able to work effectively within a dedicated team environment, be child and customer focused and be able to deliver the role with a flexible forward-thinking and creative approach?

• You will have a critical role in the effective day to day work of the Business Support Service through good literacy, numeracy, and basic IT skills.
• You will possess strong customer service skills and you will have a strong focus on quality and be organised.
• You will have the skills and confidence to meet tight deadlines; and communicate well at various levels whilst being flexible, and proactive.
• Your strong administrative experience will enable you to solve varied problems working with initiative and minimal supervision.
• You will have the skills to handle subject matter which may be emotive