Business Support Assistant (Data Management) SC6

at  World Food Programme

DEADLINE FOR APPLICATIONS

30 January 2025-23:59-GMT+04:00 Gulf Standard Time (Dubai)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

SPECIFIC POST REQUIREMENTS

Essential:

• Fluency in English and French
• Proficiency in Excel
• Experience in data analysis/management
• Experience in providing system training

Desirable:

• Ability to write SQL
• Experience in the use of Asset/Fleet management system
• Experience in business analysis/streamlining business process
• University qualification

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
Language: Working knowledge (proficiency/FAO level C) of English

Knowledge & Skills:

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.

Good communication skills required to give and receive information and work with a variety of individuals.

The selected incumbent will report to the System Administrator and will be expected to check and correct wrong data entries in WFP’s corporate Fleet Management System (FMS), produce FMS key performance reports, assist in FMS developments for a more user-friendly application, and provide FMS training. Female candidates are strongly encouraged to apply.
KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive)
Provide dedicated executive assistant support.
Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.
Actively seek and use feedback to improve business processes and procedures.
Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies.
Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
Provide a full range of complex business support services to staff to contribute to the effective functioning of business operations.
Provide advice, support and/or training to junior support staff in the provision of business support services, in order to support their learning in providing business support.
Coordinate tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.