Business Support Assistant

at  SmartSearch

WHO ARE WE?

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.
SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

• We are looking for someone who values teamwork as much as the rest of us
• You will be able to demonstrate lots of passion and initiative to develop a successful and rewarding career
• You will be a quick learner who can grasp new information and respond to your clients’ needs
• Our business moves at a fast pace and can be challenging and exciting so you will need to be confident multitasking
• You are keen to progress within a large team structure and will have a drive to succeed, evidenced by achieving goals and targets
• Attention to detail, in particular an excellent standard of written communication, is vital to always maintain a precise and professional service
• A good understanding of common technology including Microsoft Office, Teams, Outlook etc. is beneficial, although training will be provided
• Where necessary demonstrate the initiative to improve the processes involved in their role
  Apply for this role
  You want to work with us? Great! Apply now via email by clicking the button below or contact us directly at recruitment@smartsearch.com. Don’t forget to attach your CV and covering letter.

• Preparing contract documents at the request of the Sales Team with a high level of accuracy and attention to detail
• Verifying documents and processing through to different teams
• Producing welcome letters for Customer Success introductions
• Ordering and processing Client International Check Requests
• Answering telephone calls professionally, and directing them in an appropriate way using Microsoft Teams
• Welcoming visitors and providing refreshments during their visit
• Ensuring the office is presentable, tidy, warm and welcoming for all visitors
• Checking all meeting rooms on a regular basis and clearing when necessary
• Creating promotional packs, proposals and welcome letters for various teams
• Recording and storing agreements on the internal system
• Producing reports for Directors and Leadership on an ad-hoc basis
• Uploading content to update the welcome screens for visitors
• Managing outgoing post from all departments
• Stock Management
• Scanning, photocopying, binding and managing internal administration where necessary