Business Support Lead, Collaborative Care

at  North Tees and Hartlepool NHS Foundation Trust

1. The Business Support Lead will support the development of the Care Group strategic vision: aligning across care groups and the wider system. The post holder will provide visible leadership to facilitate and support transformation and service improvement. Organisational and system level business includes Collaborative Care’s operational systems, delivery and monitoring of performance, finance and quality systems to ensure effective delivery of clinical services.
   The Business Support Lead will work with the Care Group Manager and Operational Leads to ensure robust systems are in place and are performance managed to achieve and deliver: c orporate and service KPIs; m anagement of contractual performance e.g. CQUIN targets; th e Care Group Business Plan; a ctivity forecasting and trajectories; c apacity Vs demand planning ; t heatre performance; c linical IT systems and information management; q uality, governance and performance framework; M edical Equipment Replacement Programme & Procurement; Care Group administration; c ontractual and maintenance compliance and tender review/submission; h orizon scanning in relation to new business opportunities and risk evaluation.
   At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.
   We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
   We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
   We actively encourage staff involvement with staff networking events and staff survey
   “Together we are North Tees & Hartlepool”
   The Business Support Lead will take a key role, alongside the Senior Management Team, to ensure services are delivered with the right workforce model, with quality, efficiency and within the agreed financial framework.
   The Business Support Lead will participate in the Trust’s Manager on call rota

Please refer the Job description for details