Business Support Manager to London Regional Probation Director

at  Ministry of Justice

Salary
£40,604- £45, 500 (plus a London Weighting Allowance of £4,126)
Number of jobs available
1
Detail of reserve list
12 Months
Region
London
City/Town
London
Building/Site

NPS MITRE HOUSE LONDON, SE1 1JD

Grade
Other
Organisation Grade for HMPPS
NPS Pay Band 5 London
Post Type
Fixed Term
Duration of appointment
12-months, with possibility to extend up to 2-years
Working Pattern
Full Time
Role Type
Administration / Corporate Support
Will the successful applicant have line manager responsibilities?
Yes
Job description

SUMMARY

• Responsible for the efficient management of the Director of Probation’s office. Ensuring all work is effectively managed - commissioning work from colleagues across PS and HMPPS and more widely, setting deadlines, monitoring delivery and assessing quality to ensure work can be presented to the Probation Director as fit for purpose.
• Manage the Director’s diary, arranging meetings and prioritizing time effectively.
• Ensure value for money in all activities - for example in arranging travel for Director, meetings, workshops, etc.
• Responsible for updating Directorate and Corporate risk reports and monitoring delivery of all high risk audit recommendations.
• Deal effectively with all calls to Director’s office, responding directly wherever possible and ensuring effective referral where necessary. Ensure a professional image is maintained at all times.
• Plan and manage the process of completion of SCS talent succession and appraisal processes for HMPPS, within frameworks set by MoJ.
• Line manage one staff member.

The job holder will be required to carry out the following responsibilities, activities and duties:

• Maintain and develop good relationships and working contacts with the CEO office and offices of other DGs in MoJ, other HMPPS Directors, Ministers and MoJ Directors.
• Managing all incoming e-mails/correspondence to the Director and prioritising the work accordingly. Responding direct where it is possible to do so without reference to the Director.
• Commissioning work on behalf of the Director in order to meet specified timescales, and ensuring delivery on time and to the required quality standard.
• Responsible for updating Directorate and Corporate risk reports and review of high risk recommendations, and maintaining implementation plans across the Directorate.
• Line management of one staff.
• Plan and manage the process of completion of SCS appraisal, talent and succession processes for PS.
• Oversee management of the Director’s diary, ensuring effective and efficient use of time in line with the Director’s priorities - regularly reviewing commitments to ensure they remain appropriate and in line with changing priorities.
• Manage the monthly 1-1 performance meetings between the Director and CEO HMPPS, plus the monthly 1-1 performance meetings with all direct reports of the Director.
• Handle all incoming telephone calls and office enquiries, responding direct where possible and ensuring effective resolution in order to maintain organisational reputation.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.