Business Support Officer

at  Bristol City Council

FULL TIME, PERMANENT

Do you want to be part of a passionate and valued team providing the best outcomes possible for children and young people? If this sounds like you, then we have a fantastic opportunity for you to join an established service working as a full time Business Support Officer working within the heart of Bristol City Council’s Children’s Services.
We are looking for someone with excellent customer service skills, enjoys working in a pressurised environment, has good attention to detail and thrives in providing the best outcomes for children and young people in Bristol.

The responsibilities of the Business Support Officer include:

• Provide a range of Business Support services for the Children’s Placements Service, taking ownership and responsibility.
• Make real time service decisions in response to operational issues in line with local procedures and established guidance.
• Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
• Respond to enquiries from internal and external customers and stakeholders including some escalated issues, resolving at the point of contact where possible.

The responsibilities of the Business Support Officer include:

• Provide a range of Business Support services for the Children’s Placements Service, taking ownership and responsibility.
• Make real time service decisions in response to operational issues in line with local procedures and established guidance.
• Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
• Respond to enquiries from internal and external customers and stakeholders including some escalated issues, resolving at the point of contact where possible