Business Support

at  Zenog Consulting

Port Harcourt, Rivers, Nigeria -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Nov, 2024Not Specified07 Aug, 20243 year(s) or aboveHospitality Industry,Asana,Property Management,Availability,Customer Service,Photography,Communication Skills,CopywritingNoNo
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Description:

JOB SUMMARY

We are a vacation rental property company looking for an experienced candidate for the role of business support to manage our listings on Airbnb and Booking.com. If you have a passion for hospitality and excellent communication skills, we want to hear from you!

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

REQUIREMENTS:

  • 3+ years experience in property management, customer service or the hospitality industry
  • Knowledge of photography and copywriting
  • Proficient in project management tools (Asana) or similar organizational techniques.
  • Experience in administrative support roles.
  • Experience in client facing roles.
  • Must be located in Port Harcourt
  • Designated professional, quiet workspace
  • Availability to work night shifts without interruption

How To Apply:

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Responsibilities:

RESPONSIBILITIES:

  • Guest Communication & Satisfaction: This is key. You’ll be advising guests on room availability, following check-in procedures, and ensuring a smooth overall experience. This includes making follow-up calls to gauge satisfaction after their stay.
  • Property Management Coordination: You’ll act as the communication hub, coordinating between cleaners, guests, and the admin team. This involves notifying cleaners of guest check-outs and ensuring the property is ready for new arrivals.
  • Listing and Booking Management: Manage vacation rental listings on Airbnb and Booking.com, including managing photos and descriptions to showcase properties effectively, and making updates, and reservations.
  • Security & Monitoring: You’ll monitor cameras (during night shifts), look out for any rule violations, and politely inform guests if necessary.
  • Problem-Solving: You’ll be a problem-solving pro, able to tackle tasks created by the team and follow up with clients to ensure their concerns are addressed.

We are a vacation rental property company looking for an experienced candidate for the role of business support to manage our listings on Airbnb and Booking.com. If you have a passion for hospitality and excellent communication skills, we want to hear from you!

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 year


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Port Harcourt, Nigeria