Business System Analyst

at  Koch Global Services

Your Job
The Koch Employee Services team is hiring a Business Systems Analyst to support business outcomes across the Koch Industries companies.
We have a very dynamic state of evolving needs relating to organizing our work, prioritization and related data metrics / analytics. The ideal candidate is versatile to adjust to the biggest areas of need and engaging with the key stakeholders across the team, business partners and enterprise as needed.
Our Team
The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms. We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences. As a trusted partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value

What You Will Do

• Story/Epic creation and prioritization. You will partner with product owners, architects, and engineers to ensure their work is tracked and prioritized based on value and timelines.
• Gather and analyze business requirements to understand their needs, identify requirements, and translate those requirements into technical specifications that can be used by Delivery Team
• Apply advanced critical thinking, technical skills, and knowledge to collect needed information to ensure stories/tasks are moving at a rapid rate
• Leverage data to derive insights and drive data-driven decision-making. Communicate recommendations with stakeholders.
• Collaborating with businesses and global teams to understand data requirements and develop analytical solution
• Creating documentation on requirements and solutions that is easily consumed by a global audience by both customers and support organizations
• Ensure completed work meets agreed upon acceptance criteria and update stakeholders as needed.

Who You Are (Basic Qualifications)

• Experience working in Agile based methodology (Kanban, SCRUM)
• Demonstrates advanced proficiency in both written and spoken English, enabling effective communication with team members, stakeholders, and clients
• Skillfully communicates complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders, fostering a strong understanding of project goals and requirements.
• Displays a high level of empathy, understanding, and consideration for the needs and perspectives of customers and colleagues, ensuring a collaborative and positive working environment.
• Actively listens and engages in conversations, attentively absorbing and comprehending information, and asking pertinent questions to gather comprehensive insights and ensure accurate requirements capture.
• Demonstrates a genuine curiosity about the intricacies of business processes, technology systems, and industry trends, driving continuous learning and innovation to provide well-informed recommendations and solutions
• Experience engaging with customers through soliciting, capturing, and critically thinking through requirements
• Use knowledge and data to understand business needs, efficiently convert requests into actionable assignments, and solution business needs while using good economic thinking
• Experience influencing and challenging peers and stakeholders to drive to a common goals and solutions
• Enrich employee experience for team and enterprise to collaborate by acting as a Liasson for integrated teams and providing data that helps bring actionable insights

What Will Put You Ahead

• Experience using Microsoft M365 applications (Teams, Exchange, SharePoint, PowerPlatform, etc.)
• Experience with ServiceNow (or similar CRM applications)
• Base understanding of with Splunk, AWS S3, PowerBI, data lakes, ServiceNow (or similar CRM applications)
• Understanding of the automation life cycle
• Understanding in the following: Modern Authentication (SAML, OAuth and OIDC), API’s, and Directory Services

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

WHO WE ARE

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. #LI-FR

• Story/Epic creation and prioritization. You will partner with product owners, architects, and engineers to ensure their work is tracked and prioritized based on value and timelines.
• Gather and analyze business requirements to understand their needs, identify requirements, and translate those requirements into technical specifications that can be used by Delivery Team
• Apply advanced critical thinking, technical skills, and knowledge to collect needed information to ensure stories/tasks are moving at a rapid rate
• Leverage data to derive insights and drive data-driven decision-making. Communicate recommendations with stakeholders.
• Collaborating with businesses and global teams to understand data requirements and develop analytical solution
• Creating documentation on requirements and solutions that is easily consumed by a global audience by both customers and support organizations
• Ensure completed work meets agreed upon acceptance criteria and update stakeholders as needed