Business Systems Administrator

at  CoAct

INTRODUCTION:

Join us in this diverse opportunity where you will work closely with the Manager, overseeing all of CoAct’s business systems and assisting with exciting digital technology projects.
We are looking for either a full-time (38 hours per week) or part-time (22.5 hours per week) employee, with flexibility on days of work for part-time candidates.
CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

DESCRIPTION:

What Awaits You…
The Business Systems Administrator works closely with the Manager, Business Systems Support & Projects on the management and oversight of CoAct’s business systems, including user access systems. The role is expected to liaise with stakeholders to resolve issues and implement improvements across CoAct’s business applications.

SKILLS AND EXPERIENCES:

Essential Skills for Success
Technically-savvy, with ability to quickly learn new systems and changes
Excellent time management, deadline-oriented, with initiative and resourcefulness to effectively manage tasks
Great attention to detail and inquisitive nature
Proficient in working with databases and data analysis
Ability to work autonomously
Excellent written and verbal communication skills
Value-Add Experience
Moderate level of general technical acumen
Administration or office management experience
Customer service and relationship management experience
Experience managing a range of business systems
Ability to create simple instructions for complex systems and processes
Why CoAct?
Flexible working arrangements
Competitive Salary packaging (save on tax)
Mobile, health and wellbeing allowance
Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
Corporate health insurance discounts
Employer of Choice in The Australian Business Awards 2021
Your Next Steps
Thank you for your interest in this opportunity with CoAct. To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button.
At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.
If you have any questions about the position or the application process, please do not hesitate to contact our Recruitment Specialist, Suelen, at recruitment@coact.org.au
All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check

Setup and configuration of business systems, ensuring that the systems are operating effectively and delivering on the needs of the organisation
Escalating business system issues to the Manager, Business Systems Support & Projects or to third party vendors, as required
Manage 2nd level support for business system issues, either directly and/or with assistance from third party vendors
Provide advice and training to CoAct IT Support staff to enable delivery of 1st level support by the IT Support team
Assist in the planning, development, delivery, evaluation, and implementation of various projects ensuring project effectiveness
Develop training material and work instructions for required systems