Business Systems Analyst I

at  Texas Childrens Hospital

We are searching for a Business Systems Analyst – someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions and to manage the ongoing maintenance of applications. This role will investigate processes to meet end-user needs within Texas Children’s. Additionally, provide financial systems support, coordinate system upgrades, and provide other system support for Texas Children’s. TCP/TCUC role may require evening/weekend work as well as travel to practices sites, including but may not be limited to travel within Houston and Austin
Think you’ve got what it takes?

SKILLS & REQUIREMENTS

• Required H.S. Diploma or GED. Preferred bachelor’s degree in computer science, business administration, healthcare administration, or nursing
• 2 years’ experience in information systems

Collaborates with internal core stakeholders to identify system issues and process needs, and ensures EMR and other systems are being optimized

• Assists users in determining specific requirements to increase system effectiveness
• Analyze and evaluate existing and /or proposed systems
• Document the current state into future states of clinical/business processes
• Assists in vendor analysis and selection
• Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations
• Uses data to identify trends, patterns, and opportunities for the business/clinical operations
• Engages users in analysis and evaluation of functional models and prototypes; identifies dependencies

Supports continued system maintenance and optimization

• Provides input to project upgrades and optimization
• Develops, schedules, and facilitates test plans for hardware, network, integration, user acceptance, and parallel usage for end-users
• Updates/develop downtime procedures for end-users
• Develops training programs and materials/documentation for all user types
• Reviews and tests systems for conformance to functional and performance requirements
• Identifies the impacts and dependencies for optimization and upgrades
• Demonstrates efficiencies of the new system and provides feedback to teams
• Analyzes impact on users and determines if additional training is required

Analyze system problems and modifications

• Analyzes the use of existing systems to identify and resolve problems
• Evaluates business procedures and problems for process improvement
• Recommends modifications to application design or current procedures to maximize advantages of existing resources
• Assists users to resolve problems with application use
• Documents issues, activities, and solutions employing standard methodology and utilities

Coordinates training of systems

• Develops and maintains training materials and training environment for systems training
• Assists with upgrade testing
• Analyzes impact on users and determine if additional training is required
• Communicates with vendors to address problems and resolutions
• Schedules sessions with users to view new systems and upgrades
• Assists with the development and training of new hires and existing employees

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.