Business Systems Analyst - Neurodiversity Hiring Initiative

at  Specialisterne

Specialisterne is Recruiting!
Specialisterne connects qualified neurodivergent candidates to employment opportunities in numerous industries and sectors in Canada and the US.

To be eligible to apply, you must have experienced barriers getting and/ or maintaining meaningful employment and you identify with one of the following:

• Autism (including Asperger’s and PDD-NOS)
• Attention Deficit/Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD)
• Learning Disability (e.g., dyslexia, dyscalculia, dysgraphia)
• Intellectual Disability
• Obsessive Compulsive Disorder (OCD)
• Tourette Syndrome

Employees hired through Specialisterne will be supported by a Specialisterne Workplace Support Specialist for their first twelve weeks on the job.
Specialisterne is proud to partner with TD on a Neurodiversity Hiring Initiative.
TD is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. They are dedicated to building a workforce that reflects the diversity of their customers and communities in which they live and serve.
Applications must be submitted in full no later than [DEADLINE]
Summary:
Title: Business Systems Analyst
Employment Type: Full Time
Hours: Standard working hours (9-5)
Location: Toronto, ON or London, ON (Hybrid - 2 days per week in office)
Salary: $70,000-$80,000
Target Start Date: January, 2025
About this Role:
As a BSA on in the Public Tools, Microsites, and Appointment Booking product group within the Shopping product family. You will have the opportunity to discover how our solutions help our customers manage their financial futures. You will be responsible for reviewing system documentation to organize information, fill in the gaps, and improve the overall onboarding experience for future colleagues.

Essential Tasks - In this job, you will:

• Work with business partners to define, develop and document detailed business requirements and organize solution documentation
• Collaborate with software engineers, product owners, and quality engineers to deliver an end-to-end capability from concept to production-deployment.
• Provide recommendations with full usability analysis.
• Conduct program/ system research, analysis, detailed design and problem resolution
• Continuously enhance knowledge/expertise and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure,

General Skills and Abilities - You are:

• The ability to work well independently and as part of a team in a hybrid environment and ask for support when needed
• The ability to manage multiple priorities
• The ability to manage time and estimate effort required to complete tasks
• Strong interpersonal communication skills to interact with internal stakeholders, ask questions, and provide solutions

Digital/Technical Skills & Tools - You are:

• Intermediate skill level with Excel, Visio, or similar visualization and analytical tools
• Intermediate skill level with PowerPoint

Required skill level*

• Basic - e.g., I can do this in simple situations with close or extensive guidance
• Basic to Intermediate
• Intermediate - e.g., I can do this in most situations, with occasional guidance
• Intermediate to expert
• Expert - e.g., I can do this in exceptionally difficult situations with no guidance and I can be a key resource for others.

Education/Knowledge - You:

• A Bachelor’s Degree in Computer Science, Engineering, Computing, or a similar field or a technical certificate
• Working knowledge of Jira and Confluence

Experience (Professional, Academic, Personal) - You:

• Nice to have (but not required):
• Experience with technology project delivery and agile delivery methodology
• Hands-on programming experience

Additional Information:

Here’s how frequently the following types of communication and interaction are required to perform the job:

• Oral communication: Hourly
• Email communication: Hourly
• Instant messaging: Hourly
• Telephone Communication: Hourly
• Video communication: Hourly
• Interacting with supervisors: Weekly
• Interacting with peers: Daily
• Interacting with customers: N/A
• Selling or influencing others: N/A
• Training or teaching others: N/A

Here’s what can employees find stressful about this job:

• Meeting agreed upon deadlines
• Working around other peoples schedules
• Navigating the work environment as a new hire

Here’s what employees tend to find motivating/rewarding about this job:

• TD’s culture of care
• Making things better for future hires
• Making TD processes more efficient
• Flexible workplace and hours

Workplace Support:

• Specialisterne and our employer partners are committed to providing inclusive onboarding experiences and supporting new employees as they learn on the job
• All new hires continue to liaise with a Specialisterne Workplace Support Specialist for their first twelve weeks on the job

• Work with business partners to define, develop and document detailed business requirements and organize solution documentation
• Collaborate with software engineers, product owners, and quality engineers to deliver an end-to-end capability from concept to production-deployment.
• Provide recommendations with full usability analysis.
• Conduct program/ system research, analysis, detailed design and problem resolution
• Continuously enhance knowledge/expertise and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure