Business Systems Analyst

at  Niagara College Canada

Applications are invited for the position of Business Systems Analyst in the Information Technology Services Department, located at the Welland Campus. The starting hourly rate is $44.52/hr (Pay Band K - $44.52/hr to $51.62/hr) for a 40 hour work week. Additional hours may be required as necessary.
Reporting to the Director, Project Portfolio Office, the Business Systems Analyst is responsible to plan, design, develop, and launch efficient business and operations systems in support of core organizational functions and business processes to achieve the College’s strategic and operational goals.

QUALIFICATIONS:

• Three (3) year degree/diploma in Business, Social Science, Humanities, Applied Health, Mathematics, Science or related field of study.
• Minimum of five (5) years progressive experience in the Information Technology field, which includes business analysis, business process improvement and project leadership.
• Excellent organization and communication skills, including the ability to communicate technical information to non-technical stakeholders.
• Well versed in both the software development and project management life cycles.
• Strong analytical, presentation, negotiation, facilitation, and conflict resolution skills.
• Must be able to elicit, prepare and present clear and concise written materials for IT initiatives related to new or enhanced systems and solutions to various audiences. Written materials include business cases proposals, process flows, business requirements, solution briefings, reports and findings.
• Experience in using various business analysis tools and techniques to model, document and manage business analysis activities.
• Business analysis and/or project management certification is an asset.
  We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.
  The Position Description Form is available for review from Human Resources during the posting period. Please contact humres@niagaracollege.ca to request a copy.
  If selected for an interview, candidates must present proof of education (original transcripts/credentials).
  Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.
  While we thank all applicants, only those selected for an interview will be contacted.
  Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who feel they can further enhance campus diversity and equity efforts.
  If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

• The Business Systems Analyst acts as an internal consultant and provides expertise in identifying the business needs of College stakeholders, to determine solutions to business problems.
• A key facilitator within the organization, acts as a bridge between business units and ITS in the elicitation and documentation of accurate, comprehensive requirements to support systems development and implementation.
• Generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues.
• Leading medium to large sized business process improvement and IT initiatives across the College following defined project management methodologies and must foster and maintain successful and productive relationships with the college user community at large to ensure projects are implemented on time, on budget, meeting expectations.
• Continuously gains an understanding of the College’s operations and processes and how systems are used in support of those operations.
• Works under general direction within a clear framework of accountability and exercises substantial personal responsibility and accountability to deliver results.