Buying and Merchandising Apprentice

at  Jet2com and Jet2holidays

TO ASSIST THE IN-FLIGHT RETAIL CUSTOMER EXPERIENCE TEAM:

• Analysing in-flight customer and sales data, identifying trends to assist with making informed product ranging decisions and marketing campaigns.
• Carrying out deep-dive reviews and monitoring customer feedback in relation to any in-flight product and service delivery changes.
• Management of Crew Hub content, sharing key customer insights with crew colleagues.
• Briefing in-flight marketing changes for centralised campaigns and supplier-funded activity.
• Creating return on investment reports for in-flight marketing suppliers.

WHAT YOU WILL BE DOING…

As our Buying and Merchandising Assistant Apprentice, you’ll play a key role in supporting our In-Flight Retail Commercial and Customer Experience Teams. You’ll assist with the development, management, and promotion of our product range. Throughout this 18-month period, you’ll be enrolled in a Level 4 Buying and Merchandising Apprenticeship, gaining valuable skills and experience to kick-start your career.

As our Buying and Merchandising Assistant Apprentice, you’ll have access to a wide range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• 26 days holiday (plus Bank Holidays)
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.