(BV) [Full-time] Customer Service Executive
at LCENTRAL BUONA VISTA PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 06 Oct, 2024 | USD 2800 Monthly | 06 Jul, 2024 | N/A | Bilingualism,Training | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.
Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.
Responsibilities include (but are not limited to):
- Ensure safety and well-being of students
- Deliver excellent customer service
- Meet brand standards (image and presentation, safety and hygiene)
- Establishing excellent rapport with students and customers
- Ensuring a positive and nurturing learning environment
- Assist in the day to day operations of the centre and centre management
- Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
- Assist in student enrolments (enquiries, assessments, registration, etc.)
- Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
- Proper and timely record keeping
Requirements:
- Training will be provided
- Proficient in standard English (required)
- Customer-oriented (required)
- Bilingualism is an advantage
- 5-day work week
- Able to start work immediately
Working Hours
Weekdays - 1:00 PM to 9:00 PM
Weekends - 9:00 AM to 6:30 PM
Responsibilities:
- Ensure safety and well-being of students
- Deliver excellent customer service
- Meet brand standards (image and presentation, safety and hygiene)
- Establishing excellent rapport with students and customers
- Ensuring a positive and nurturing learning environment
- Assist in the day to day operations of the centre and centre management
- Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
- Assist in student enrolments (enquiries, assessments, registration, etc.)
- Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
- Proper and timely record keepin
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Singapore, Singapore