By-Law Enforcement Supervisor

at  Town of Tillsonburg

The Town of Tillsonburg is looking for a By-Law Enforcement Supervisor who would be responsible for the supervision and administration of municipal by-law enforcement and delivering Building and By-Law enforcement services.
This is a permanent full-time position with an excellent benefits package including immediate group benefits coverage, OMERS defined pension plan and free Employee Health Club Membership at the Tillsonburg Community Centre.
Department: Operations and Development
Division: Building and By-Law
Reports To: Chief Building Official
Hourly rate: $43.49 - $50.88/hour
Weekly hours: 40.
Criminal Record Check is required for this position.
Interested candidates please apply prior to the end of a business day on Friday August 30, 2024.

Responsibilities

• Coordinates the day-to-day operations, scheduling, and assignment of work to staff including the prioritization of workload to ensure service standards are maintained.
• Responsible for the field supervision of staff and provides technical support and expertise relating to legislation, regulations, and by-laws for the purposes of education and enforcement.
• Fosters a positive, supportive, and collaborative team approach, manages conflict and provides coaching and mentoring to all direct reports.
• Delegates operational responsibilities, ensures task/assignment completion and addresses performance issues as required.
• Under the direction of the Chief Building Official, establishes performance criteria and oversees performance evaluations for all direct reports.
• Participates in the hiring and training of new staff and ensures staff professional development needs are met.
• Ensures equipment is readily available and in good working order for both bylaw enforcement and crossing guard related duties.
• Researches, develops, and evaluates policies, procedures, techniques, and technology making recommendations to the Chief Building Official.
• Refers sensitive, complex, or escalating matters to the Chief Building Official as required.
• Provides information, research and support for the creation and amendments to municipal by-laws and the setting of fines and short-forming process under the Provincial Offences Act.
• Compiles data and prepares reports in relation to municipal bylaw issues, bylaw enforcement concerns, and bylaw amendments for Town Council.
• Oversees the work of the Clean Yard and Property Standards bylaw subcontractors.
• Performs general municipal bylaw education and enforcement duties, including responding to inquiries, explaining the application of municipal bylaws, conducting inspections or investigations relating to complaints, issuing verbal or written violations.
• Prepares related documentation related to by-law enforcement activities including the preparation of witness statements, public correspondence,
• Initiates legal proceedings, including filing information, issuing summons and Crown Briefs with the appropriate court and serves as the municipality’s designate in court proceedings for expert testimony.
• Attends committee, community group, public and/or other meetings and events to provide bylaw related education or information.
• Liaises and collaborates with other regulatory bodies and agencies at all governmental levels including Fire Services, Police Services, Public Health, Ministry of Environment Conservation and Parks, and the Landlord/Tenant Board.
• Liaises and collaborates with other Town departments, partner agencies, stakeholders and community organizations.
• Provides input in the budget planning process in relation to both operating and capital expenditures.
• Ensures a respectful and harassment-free working environment.
• Ensures that all statutory licenses, qualifications, and certification of employees are maintained.
• Maintains professional competency and personal professional development.
• Ensures every reasonable precaution is taken to protect employees in accordance with the Occupational Health and Safety Act and regulations and ensures compliance with Town Health and Safety policies/procedures.
• Adheres to all policies and procedures for the Town.
• Performs other related duties as assigned.

QUALIFICATIONS

• Post-secondary education in Protection, Security and Investigation, Law and Security, Police Foundations, or a related field.
• Two (2) years’ of progressively responsible experience in by-law enforcement or building code enforcement; an equivalent combination of education and experience may be considered.
• Two (2) years of supervisory experience.
• Certified Municipal Law Enforcement Officer designation would be an asset.
• Ontario Association of Property Standards Officer certification would be an asset.
• Proven people leadership skills with a commitment to employee development, coaching, and collaborative team building.
• Superior communication skills required; must be comfortable interacting with the public with demonstrated competency in de-escalation, mediation and conflict resolution and working collaboratively with community partners/stakeholders. Must also be able to concisely provide testimony or expert evidence in court related processes.
• Demonstrated resilience under pressure and the ability to remain calm, focused and observant in emotionally charged situations.
• Strong problem solving and decision making skills and the ability be motivated and self-directed while working independently.
• Excellent time management and organizational skills; ability to prioritize multiple demands and re-adjust priorities, oversee the development of work schedules, monitor progress towards task completion/goals, and addresses challenges as they arise.
• Capacity to retain and recall large amounts of technical information or detail key situational observations.
• High degree of attention to detail and effectively able to assess a situation or identify errors or omissions under pressure or time constraints.
• Ability to exercise discretion and tact and to maintain a high degree of confidentiality.
• Proficient in the use of technology including Microsoft Office (Outlook, Word, Excel, PowerPoint) and permit management systems.
• Strong research and analysis skills with the ability right precisely in order to produce reports, recommendations, or correspondence with the public.
• Advanced knowledge of municipal bylaws, the Provincial Offenses Act and other relevant legislation including knowledge of legal and court processes and capable of interpretation and application of legislative provisions.
• A valid Class G Driver’s licence in good standing with no more than six (6) demerit points.
• Successful completion of a Criminal Background check and Vulnerable Sector screening and the ability to maintain discretion and confidentiality.
• Ability to participate as an effective team member and to support and project values compatible with the Town.

Working Conditions

• Regular working hours are 80 hours per two-week period.
• Varied hours of work may be required if operationally needed.
• Physical ability to walk long distances, cycle, move about constructions sites, able to climb ladders, stairs, scaffolding and manoeuvre over uneven terrain on varying climate/weather conditions.

• Coordinates the day-to-day operations, scheduling, and assignment of work to staff including the prioritization of workload to ensure service standards are maintained.
• Responsible for the field supervision of staff and provides technical support and expertise relating to legislation, regulations, and by-laws for the purposes of education and enforcement.
• Fosters a positive, supportive, and collaborative team approach, manages conflict and provides coaching and mentoring to all direct reports.
• Delegates operational responsibilities, ensures task/assignment completion and addresses performance issues as required.
• Under the direction of the Chief Building Official, establishes performance criteria and oversees performance evaluations for all direct reports.
• Participates in the hiring and training of new staff and ensures staff professional development needs are met.
• Ensures equipment is readily available and in good working order for both bylaw enforcement and crossing guard related duties.
• Researches, develops, and evaluates policies, procedures, techniques, and technology making recommendations to the Chief Building Official.
• Refers sensitive, complex, or escalating matters to the Chief Building Official as required.
• Provides information, research and support for the creation and amendments to municipal by-laws and the setting of fines and short-forming process under the Provincial Offences Act.
• Compiles data and prepares reports in relation to municipal bylaw issues, bylaw enforcement concerns, and bylaw amendments for Town Council.
• Oversees the work of the Clean Yard and Property Standards bylaw subcontractors.
• Performs general municipal bylaw education and enforcement duties, including responding to inquiries, explaining the application of municipal bylaws, conducting inspections or investigations relating to complaints, issuing verbal or written violations.
• Prepares related documentation related to by-law enforcement activities including the preparation of witness statements, public correspondence,
• Initiates legal proceedings, including filing information, issuing summons and Crown Briefs with the appropriate court and serves as the municipality’s designate in court proceedings for expert testimony.
• Attends committee, community group, public and/or other meetings and events to provide bylaw related education or information.
• Liaises and collaborates with other regulatory bodies and agencies at all governmental levels including Fire Services, Police Services, Public Health, Ministry of Environment Conservation and Parks, and the Landlord/Tenant Board.
• Liaises and collaborates with other Town departments, partner agencies, stakeholders and community organizations.
• Provides input in the budget planning process in relation to both operating and capital expenditures.
• Ensures a respectful and harassment-free working environment.
• Ensures that all statutory licenses, qualifications, and certification of employees are maintained.
• Maintains professional competency and personal professional development.
• Ensures every reasonable precaution is taken to protect employees in accordance with the Occupational Health and Safety Act and regulations and ensures compliance with Town Health and Safety policies/procedures.
• Adheres to all policies and procedures for the Town.
• Performs other related duties as assigned