Why Crawford? :
2024-26392
People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.
At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.
What We Offer : - Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more. - Ongoing training and development. - Agile working environment with options forremote, in office or hybrid work arrangements. - Dress for your day policy promoting a relaxed dress code. - Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries. Position Summary:
We are currently recruiting for a Business Analyst to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

Responsibilities:

• Develop detail specs and requirements including prototypes for client review and approval.
• Work closely with our UX/ UI designer to create prototypes
• Perform design review meetings to validate requirements
• Create documentation on process and gap analysis, design of new functionality; and product testing.
• Work with the team to manage daily SCRUM meetings
• Develop Test / Acceptance Criteria for Sprints
• Define user stories and milestones for delivering project planning
• Complete integrated system testing when new features are implemented to validate acceptance criteria
• Manage communications between stakeholders including business development, operation team and clients
• Contribute to strategic planning and product roadmaps

Requirements:

• 4+ years experience in IT product management and/or business analysis
• 4+ years of experience working with API and SFTP integrations
• 4+ years of experience working in an Agile/ Scrum environment
• Experience with application configuration within a project environment
• A Bachelor’s degree in Computer Science or equivalent.
• Certified Scrum Master (CSM), is an asset
• Project Management Professional (PMP) Certification is an asset
• Knowledge of Java, JavaScript, HTML, XML and CSS
• Ability strong analytical and problem solving skills, and attention to detail.
• Clear, concise and effective communication ability.
• Strong customer service work ethic and attention to detail.
• Exceptional time management skills.
• Occasional (international) travel is a requirement for this position

Additional Information:
We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.
Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.
Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

LI-Remote

LI-CD1

LI-RT

• Develop detail specs and requirements including prototypes for client review and approval.
• Work closely with our UX/ UI designer to create prototypes
• Perform design review meetings to validate requirements
• Create documentation on process and gap analysis, design of new functionality; and product testing.
• Work with the team to manage daily SCRUM meetings
• Develop Test / Acceptance Criteria for Sprints
• Define user stories and milestones for delivering project planning
• Complete integrated system testing when new features are implemented to validate acceptance criteria
• Manage communications between stakeholders including business development, operation team and clients
• Contribute to strategic planning and product roadmap