CAD Computer Aided Dispatch System Manager

at  Motorola Solutions

COMPANY OVERVIEW

At Motorola Solutions, we’re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

BASIC REQUIREMENTS

• High School Diploma or equivalent
• 3+ years of Public Safety Applications experience involving CAD Systems
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

TRAVEL REQUIREMENTS

Under 10%

• Provides tailored technical customer operations support
• Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance
• Executes customer operations policies and procedures
• Builds and maintains positive, effective, and mutually beneficial-working alliances with customers
• Initiates problem solving action and follows through to resolution
• Performs root-case analysis of problems to formulate and recommend improved alternative operations
• Leads process improvement initiative