Cafe Assistant

at  Camphill Village Trust

WOULD YOU ENJOY WORKING IN A BEAUTIFUL LOCATION IN THE FOREST OF DEAN, WITHIN OUR CAFÉ?

We’re looking for a café assistant to join us on a bank contract basis to help with our café. The role is to assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service.

• You’ll enjoy supporting and servicing customers.
• You’ll want to provide the highest standards of customer service.
• You’ll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.
• You’ll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society.

KNOWLEDGE & EXPERIENCE

• You’ll ideally have experience of working within a café environment, but this is not essential.
• You’ll ideally have Barista training but this is not essential as all training will be provided.
• You’ll ideally have experience in operating within a catering environment with minimal supervision.
• You’ll be used to dealing with members of the public and visitors and always strive to provide an exceptional customer experience.
• You’ll have good numeracy and literacy skills, some administration experience and basic computer skills.
• But above all, you’ll enjoy having fun in a busy environment.

DUTIES & RESPONSIBILITIES

Main responsibilities:

• Be committed to customer service and the highest standards of service and presentation.
• Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
• Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
• Make up customer orders always ensuring food hygiene and Health & Safety requirements are followed and comply with portion and presentation guidance.
• Provide customers with their food, beverages & cutlery and checking that they are happy with their order.
• Ensure correct procedures are followed in the handling of payments
• Maintain a fresh and attractive appearance of the premises under the guidelines set by the Manager.
• Undertake any other duties that may be required for the effective operation of the café.
• To assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.
• To assist cleaning the kitchen utilising a “Clean and you go” philosophy and follow Food Hygiene and Health & Safety requirements.

We’re looking for a café assistant to join us on a bank contract basis to help with our café. The role is to assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service.

• You’ll enjoy supporting and servicing customers.
• You’ll want to provide the highest standards of customer service.
• You’ll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.
• You’ll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society