Cafe Team Member - The Bach

at  Napier City Council

The vibrant Bach Café at Ocean Spa is on the lookout for its next superstar Café Team Member! If you’re passionate about great coffee, delicious food, and creating memorable customer experiences, this could be the role for you.
This is a permanent, part-time opportunity (20 hours per week), with a flexible roster spanning Monday to Sunday. You’ll be joining a fun and energetic team that takes pride in delivering top-notch service to both our café guests and the wider Ocean Spa community.
As a Café Team Member, you’ll be at the heart of our operation—welcoming visitors with a smile, crafting exceptional customer experiences, and ensuring our food and beverages meet the high standards our guests expect. You’ll follow established processes and Standard Operating Procedures to keep things running smoothly, and from time to time, you may even step into a supervisory role to support the café team.

Key Responsibilities will include:

• Assist with preparing hot and cold meals, beverages, and catering setups for the Café at Marine Parade Pools, as well as functions and events. In the Café Lead’s absence, take responsibility for this task.
• Act as Duty Manager for evening functions and daily operations when required, ensuring excellent service and compliance with alcohol service laws.
• Maintain a clean, welcoming café kitchen and dining area, upholding high cleanliness standards.
• Complete opening and closing tasks, including cashing up, as directed.
• Prepare and serve a variety of beverages, from simple drinks to specialty options like espresso, café latte, and cappuccino, following recipes and techniques.
• Perform other duties as assigned by the Café Lead.
• At times there may be a need to support back of house

ABOUT US

Join the dynamic team at Napier City Council, where we pride ourselves on excellence, integrity, and sustainability, while delivering exceptional customer and community service. As one of Napier’s most sought-after employers, we offer more than just a job. How about exclusive retail discounts, discounted medical insurance, and a generous 5 weeks of annual leave after just 2 years of service?
We’re not just any employer – we’re an equal opportunity employer. We celebrate diversity and warmly welcome applications from candidates of all backgrounds. Our commitment to inclusivity extends to our recruitment process, where we strive to break down barriers and create an environment where every employee can flourish and bring their best. If you require any accommodations or adjustments to ensure a smooth application or interview process, please let us know. Our dedicated People & Capabilities department is here to make reasonable adjustments, ensuring a fair and accessible recruitment experience for all.
Before joining our team, our preferred candidates will undergo thorough pre-employment screening. Rest assured, this includes drug testing to ensure a safe and healthy workplace. Some roles may also require health screening.
At Napier City Council, we play a vital role in Civil Defence emergencies, and that means everyone on our team may be called upon to support the response. It’s an opportunity to make a real difference in our community.
Don’t miss out on the chance to be a part of our exciting team at Napier City Council. Apply today and discover a rewarding career where your skills and contributions are valued.
Please visit Napier City Council Careers website to see full job description
Job Description - Cafe Team Member
Department
Community Services
Locations
Ocean Spa
Employment Type
Permanent
Hours
Part Tim

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• Completed Food Safety Course (NZQA Unit 167) and ideally hold an LCQ Qualification and Duty Manager’s Certificate—or be willing to obtain them.
• At least 12 months of hands-on experience in hospitality, including food preparation and service.
• Flexibility to work evenings, weekends, and public holidays as part of a roster.
• Strong customer service skills with clear communication and the ability to connect with people from all walks of life.
• Confident working both independently and as part of a team.
• Experience with cash handling and using computerized systems.
  We will be interviewing applications as we receive them and may close the role when we have found the right person.
  Please note that we also have casual opportunities.

Key Responsibilities will include:

• Assist with preparing hot and cold meals, beverages, and catering setups for the Café at Marine Parade Pools, as well as functions and events. In the Café Lead’s absence, take responsibility for this task.
• Act as Duty Manager for evening functions and daily operations when required, ensuring excellent service and compliance with alcohol service laws.
• Maintain a clean, welcoming café kitchen and dining area, upholding high cleanliness standards.
• Complete opening and closing tasks, including cashing up, as directed.
• Prepare and serve a variety of beverages, from simple drinks to specialty options like espresso, café latte, and cappuccino, following recipes and techniques.
• Perform other duties as assigned by the Café Lead.
• At times there may be a need to support back of hous