Call Center Agent
at Menvos Consulting
Dubai, دبي, United Arab Emirates -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 Dec, 2024 | Not Specified | 03 Sep, 2024 | N/A | Crm Software | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
- High school diploma or equivalent.
- Previous experience in a call center or customer service role is preferred.
- Strong communication and active listening skills.
- Proficiency in using computers and CRM software.
- Positive attitude, patience, and problem-solving skills.
How To Apply:
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Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Provide accurate information about products, services, and company policies.
- Resolve customer inquiries, complaints, and issues promptly.
- Document customer interactions and maintain detailed records in the CRM system.
- Follow up with customers to ensure satisfaction and resolve any pending issues.
- Meet performance targets and contribute to team goals.
- Stay updated on product knowledge, company policies, and procedures.
- Work in a fast-paced environment while maintaining high customer service standards.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Dubai, United Arab Emirates
