Call Center Representative - Communications

at  Providence

DESCRIPTION

Under moderate supervision, the PBX/ Call Center Representative answers a multi-incoming computerized PBX system and directs calls to the appropriate extension, department or individual. Responsible for monitoring and responding appropriately to medical emergency alarms, fire, and equipment failure.
Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• H.S. Diploma or GED
• 1 year Answering service background, or professional switchboard operation.
• Experience with heavy call traffic, multi-incoming and outgoing lines.

PREFERRED QUALIFICATIONS:

• 2 years experience with computerized switchboard operation.
• Experience in a healthcare environment.
• 1 year PBX Operator

Please refer the Job description for details