Call Center Representative I

at  Tinker Federal Credit Union

Oklahoma City, OK 73122, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024USD 21 Hourly04 Oct, 20242 year(s) or aboveCustomer Service,Microsoft Office,Operating Systems,Deductive Reasoning,Office EquipmentNoNo
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Description:

At TFCU, we welcome people of all backgrounds. We believe in diversity, equity and inclusion and know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.

Responsibilities:

  • Assist members via various digital or telephonic remote means to support members and perform non-cash transactions
  • Provide members with information and customer service concerning the credit union and its products and services, ensuring the highest quality of service
  • Provide members with technical expertise enabling the successful utilization of TFCU’s digital products and services with an emphasis on driving self-service options for the membership
  • Train new Call Center representatives and provide them mentorship
  • Aid the Call Center Supervisors in providing solutions to unique problems when requeste


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Financial Services

HR / Administration / IR

Finance

Diploma

Proficient

1

Oklahoma City, OK 73122, USA