Call Center Representative - MedSurg

at  Ascension

Jenks, OK 74037, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Nov, 2024Not Specified03 Sep, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

DETAILS

  • Department: MedSurg
  • Schedule: 10 hours weekly, part time day shift
  • Hospital: Ascension St John Jenks
  • Location: Jenks, Ok

REQUIREMENTS

Education:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Answer incoming calls and perform triage of inquiries.

  • Respond to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collect relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Perform additional clerical duties as assigned

Responsibilities:

Answer incoming calls and perform triage of inquiries.

  • Respond to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collect relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Perform additional clerical duties as assigned.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Diploma

Proficient

1

Jenks, OK 74037, USA