Call Center Representative - Multilingual Arabic / English and French Speaker

at  Tafaseel

Dubai, دبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Jan, 2025Not Specified26 Oct, 20242 year(s) or aboveCustomer Satisfaction,Technical Proficiency,Service Standards,Arabic,Customer Experience,Conflict,English,Communication Skills,Customer Service,French,Cultural AwarenessNoNo
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Description:

KEY SKILLS & QUALIFICATIONS:

  • Fluency in Arabic, English, and French (written and spoken) is essential.
  • Musat has your Own Visa
  • Excellent Communication Skills: Ability to articulate information clearly and professionally to all levels of customers.
  • Problem-Solving Skills: Quickly identify issues, offer solutions, and manage conflict effectively to ensure customer satisfaction.
  • Multitasking Ability: Capable of handling multiple inquiries simultaneously while maintaining high service standards.
  • Attention to Detail: Ensure accurate information and follow-up on all queries.
  • Customer-Centric Attitude: Focused on delivering an outstanding customer experience at all touchpoints.
  • Cultural Awareness: Understand and respect the diverse backgrounds of attendees.
  • Technical Proficiency: Comfortable using CRM systems, event registration platforms, and basic office software

EDUCATION & EXPERIENCE:

  • Bachelor’s degree.
  • Previous customer service or call centre experience at least 2 years.
  • Experience in event support or management is an advantage.

Responsibilities:

REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Events Services

IT - Hardware / Telecom / Technical Staff / Support

Event Management

Graduate

Proficient

1

Dubai, United Arab Emirates