Call Centre Agent

at  Orbit

Are you looking for job satisfaction from your next role? Do you get a buzz from working in a customer focused environment? Do you have good communication skills? If you have answered yes, keep reading!

ABOUT US:

We are a contact centre-based business offering a range of financial services to a large number of blue-chip organisations – from complete outsource solutions to collections, recoveries and trace activity. We work on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. We then work with each individual We them to achieve financial health.
We are part of Cabot Credit Management, which in turn is part of Encore Capital Group. Our vision is ‘to be the industry-leading trusted provider’, and we know the only way to achieve that is through our people.
We are authorised and regulated by the UK Financial Conduct Authority. We are a member of the Credit Services Association and are proud to be at the forefront in helping to shape best practice standards for the industry.
Find out more here.
Diversity and inclusion are very important to us at Orbit and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.
**At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

As a Call Centre Specialist at Orbit Credit Services you will be having conversations with people to support them to get back to financial wellbeing. You’ll be based at our office a short walk from Telford train station.