Call centre assistant

at  Specsavers

For our store to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes – and that’s where you come in.
So, what does it take to be a successful Call Centre Assistant? You’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.
We’re looking for someone to join our friendly and experienced team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro-active approach is key – a skilled Administrator who’s flexible and understands the changing needs of the store.
We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.
If you are interested, please click Apply as this vacancy will close once we have filled all available places. We therefore highly recommend early applications